Job title: Administrative Assistant- Cleveland, OH
Job type: Temp-To-Perm
Emp type: Full-time
Skills: Administrative Contracts Payments Computer Skills Reception Clerical
Pay interval: Hourly
Pay rate: USD $17.00
Location: Cleveland Heights, Ohio
Job published: 07/13/2021
Job ID: 32432
Contact email:

Job Description



Administrative Assistant


Cleveland Heights, OH


Administrative Assistant

We need a skilled administrative person to answer phones, process contracts, apply payments, print materials, etc. to be used for funeral services
This is a very busy, fast paced funeral home with large staff with several moving parts. Must have the ability to learn and adapt quickly and work in a fast paced environment. Computer skills are a must. Internal systems will be trained and taught.


  • Schedules meetings.
  • Makes travel arrangements.
  • Plans events
  • Completes management expense reports.
  • Responds to inquiries in writing and or verbally.
  • Pulls monthly reports.
  • Enters contract details into information system and maintains other related documents.
  • Orders and checks memorial to ensure accuracy.
  • Processes annual funeral home and cemetery license renewals
  • Codes and scans invoices
  • Processes accounts payable and other accounting support transactions.
  • Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team member.
  • Schedules call-in appointments for Sales
  • Files and maintains customer information.
  • Maintains office and facility supplies as well as fax machines, copiers and network printers.
  • Prepares daily schedules.
  • Administers HR processes including new hire paperwork, background checks and bonus processing.
  • Maintains processes to ensure compliance with policies and procedures including SOX administration and audit.
  • Trains others on policies, procedures and new company initiatives.
  • Maintains a friendly attitude offering assistance and guidance to all persons entering the location.




  • High school diploma or equivalent Experience
  • 3 years of experience working in a customer-focused and fast-paced professional environment.


Knowledge, Skills and Abilities

  • Must have advanced computer, internet and word processing
  • Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
  • Ability to handle confidential and sensitive information with discretion.
  • Effective communication skills, both orally and in writing
  • High level of compassion and integrity
  • Ability to follow instructions and work with minimal supervision.