Job title: Role Joint Issue Resolution Process Manager (PID 1434)
Job type: Temp-To-Perm
Emp type: Full-time
Expertise: IT - Technical
Pay interval: Hourly
Pay rate: USD $55.00
Location: Vermont Ave NW, Washington, DC, USA
Job published: 05/29/2020
Job ID: 32208
Contact email:,

Job Description


Labor Category: Project Manager


Job Overview/ Activities

Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program as a Joint Issue Resolution Process (JIRP) Manager responsible to assist the VA CNIO and Solution Expert (SE) team leads in the management of the VA/DoD Joint SaAB (Sustainment and Adoption Board).

This support includes the following activities: assist with the end-to-end ticket management process documentation, such as standard operating procedures (SOPs); ensure change requests are routed properly (e.g. to VA solution experts or DoD solution owners; ensure all change control documentation is accurate and complete; follow various change requests from initiation through closure (i.e publication to Cerner Production); attend and participate in the change control meetings (VA change control, issue triage, scrum, SaAB); cover change control activities as assigned.



Minimum qualifications:

• Minimum of 10 years of experience. An additional 8 years of relevant experience may be substituted for degree requirements

• Strong leadership, written/oral communications, analysis, data gathering and organization skills

• Experience managing Information Technology related projects.

• Well versed in life cycle and project management methodologies.

• Experience in tracking costs, schedule and performance progress.

• Able to identify and mitigate risks.

• Clinical experience in a healthcare setting



• Bachelor’s degree in Engineering, Computer Science, Systems, Business or

related scientific /technical discipline

Additional qualifications:

• Experience in the VA

• Experience implementing Electronic Health Records

• PMP Certification or equivalent PM experience


Executive Personnsel Services, Inc. is an Equal Opportunity Employer M/F/D/V