Labor Category: Cyber Security Engineer, Senior

Location: Remote

Role: Identity and Access Management, Strategist (PID 1380.b)

Job Overview/Activities   

Support the Federal Electronic Health Records Modernization (FEHRM) office as a senior Identity and Access Management (IAM) Strategist. Analyze joint cybersecurity policies, evaluate technologies, and ensure that appropriate tactics, techniques, and procedures are in use. Enforce user IAM of providers and patients, and container implementation and strategy. Support the development and deployment of IAM solutions to ensure information security aligning with organization security requirements and guidelines. Applies advanced consulting skills and/or extensive technical expertise; full industry knowledge. Develops innovative solutions to complex problems. Identify risks and issues, and propose mitigation strategies. Build consensus among large stakeholder sets and develop solutions collaboratively.

Requirements   

Basic Qualifications:

• 10+ years of professional experience in a professional work environment
• MA or MS degree in Computer Science, Electronics Engineering, or other engineering or technical fields or an additional 10 years of experience in a professional work environment in lieu of a degree
• Experience with supporting DevSecOps models to drive security planning from the start of the SDLC
• Experience with designing and implementing systems that meet agency Cybersecurity policy and regulations
• Experience with Cybersecurity tools, network topologies, intrusion detection, PKI, and secured networks
• Knowledge of containerization, new methods/technologies to handle orchestration, and how those technologies and solutions solve problems
• Ability to define a strategy for a container ecosystem

Educational Requirements:

• Ability to define technical design requirements based on VA and DoD standards, requirements, and guidelines

Additional Qualifications:

• Experience in the VA, DoD or both
• Experience with implementing Electronic Health Records
• Experience with implementing DevSecOps in an enterprise environment

SCI Staffing Request Form

Job Details Summary:

RESPONSIBILITIES
Will be analyzing, approving or rejecting, refund check requests. Regularly communicate, through emails, with our locations explaining why a refund was approved or rejected. Run reports. Save & create folders.

QUALIFICATIONS
MUST be experienced with MS Excel. Pivot Tables. VLookup a big plus.

LCAT      Data Scientist III

Location   DC-Based is the Preference; Currently 100% Remote

Role      Joint Architecture/ Interfaces Strategist (PID 1394.b)

Activities   

Support the Federal Electronic Health Records Modernization (FEHRM) organization. The Joint Architecture/ Interfaces Strategist has a broad range of responsibilities related to the identification, analysis and tracking of interfaces to the Federal EHR enclave. Develop strategies to translate technical goals into executable activities. Responsible for ensuring that interfaces are appropriately assessed, developed, and managed in accordance with the Ports, Protocols, and Services (PPS) requirements of DoD and VA. Maintain awareness of the status of IT architectural activities between DoD and VA and seek ways to mature processes and establish effective frameworks for cross-Department architectural building and comparisons. Support the maturation of cross-Department activities such as by drafting charters, memorandums of understanding and activity trackers. Act as a versatile technical strategist, working on multiple activities concurrently. Assist in the identification and mitigation of technical risks and issues to the Federal EHR enclave.

Requirements   

Basic qualifications:

•   Minimum of 4 years of experience is required. An additional 12 years of relevant experience may be substituted for degree requirements

•   PhD in Healthcare, Science, Computer Engineering or related scientific, technical, or clinical discipline

•   Able to develop high-level strategies, build consensus and to execute discrete activities

•   Prior experience and knowledge of architecture and interfaces

•   Prior experience supporting large organizations with numerous stakeholder groups

Preferred qualifications:

•   Experience in the VA, DoD or both

•   Experience implementing Electronic Health Records

LCAT      Project Manager

Location   1100 1st St., Washington, DC

Role      Investment Management Programmatic Support (PID 1484-B)

Activities   

Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program by providing support for all TIO IM Programmatic activities to include:

•   Support scheduling to include development of schedule (MS Project) and high-level views of schedule for executive leadership. This will include working with scheduling resources on other teams to validate dates for expected dependencies which the IM team has. Ability to work with Project Web Access preferred

•   Understanding of VA acquisition processes, in particular those utilized by the Technology Acquisition Center (to a lesser extent VHA Network Contract Offices and Federal acquisitions in general) to support TIO IM follow up on actions with the TAC

•   Ability to schedule, facilitate, and follow up on actions from regular interactions with a variety of stakeholders to include senior leadership

•   Ability to support process management of TIO IM processes, by refining and documenting those processes as well as ensuring they are followed

•   Work with the leadership of TIO Investment Management and TIO Operations to ensure that all appropriate activities are coordinated

•   Perform direct support to Director Operations/Investment Management and CTIO for key actions, and serve in an Action Officer role as required

Requirements   

Basic qualifications:

•   Minimum of 10 years of experience is required. An additional 8 years of relevant experience may be substituted for degree requirements

•   Experience managing Information Technology related projects

•   Experience in lifecycle and project management methodologies

•   Ability to identify and mitigate risks

•   Experience in the effective use of data provided by cost estimators to create overall cost versus benefit assessment

•   Able to consider functional benefits, technical performance, risks, and schedule concerns

•   Able to develop budgets, assess previous budgets, and monitor expenditures

•   Bachelor’s degree in Engineering, Computer Science, Systems, Business or related scientific/technical discipline is required

   Additional qualifications:

•   Experience in the VA

•   Experience implementing Electronic Health Records

LCAT      Project Analyst

Location   DC Remote

Role      FHCC Project Support Analyst (PID 1757)

Activities   On behalf of the FEHRM, support the preparation of budget and financial information to include formal submittals, informal briefings and the production of a variety of models and artifacts intended to provide traceability for future year planning.

•   Provide administrative support for FEHRM Joint Sharing Sites and FHCC EHR Implementation workstream-related deployment activities.

•   Schedule project management related meetings: capture and prepare meeting minutes.

•   Document and track action items for tasks (both recurring and ad-hoc), communications, and documentation of deliverables.

•   Collect and consolidate input(s) for document deliverable reviews.

•   Support development of key status reporting documents for the Government to report status on high profile project tasks.

•   Other project support duties as assigned

Requirements   

Basic qualifications:

• Bachelor’s degree in a business discipline
• 5 years of experience. 8 years of additional relevant experience may be substituted in lieu of degree

SCI Staffing Request Form

Job Details Summary:

SYSTEMS ENGINEER I-III - MESSAGING

GENERAL ACCOUNTABILITIES

The primary responsibilities of this role will be for the design, management, and support of enterprise class email systems. Working with members of the Data Center team, provides expert knowledge about Microsoft Exchange (on-prem), Exchange Online, Microsoft Active Directory, Proofpoint Protection Server, TRAP, TAP, IMD, mobile device management, SMTP relay, and Office 365. Additional knowledge around email security, public cloud, SMTP, IMAP, and other protocols is expected. This associate will interface with customers, associates, management, and third parties, so excellent communication skills are essential. The associate in this role is required to act as a tier three support engineer, so evening and weekend work is required.

GENERAL RESPONSBILITIES

Level I

1. Develops systems documentation.
2. Supports assigned areas of the IT Systems Infrastructure and monitors the ticket queue..
3. Recommends process evaluations and improvements.
4. Assists with developing and testing strategic solutions.
5. May provides and/or participate in team cross training.

• Monitors, repairs and maintains computer hardware or software.

Performs routine installations, removals or updating of programs on assigned networks.

• Performs first level support of issues in the infrastructure environment by leveraging existing knowledge or support from vendors. This may include off hours support when needed.

Level II (may be required to perform Level I duties)

1. Supports assigned areas of the IT Systems Infrastructure.
2. Creates and/or modifies computer systems or programs.
3. Develops systems documentation.
4. Researches strategic solutions and recommends process improvements.
5. Recommends and may implement process evaluations and improvements.
6. Builds and tests strategic solutions.
7. Provides and/or participates in team cross training.

• Monitors, repairs and maintains computer hardware or software.
• May performs routine installations, removals or updating of programs on assigned networks.
• Meets with end users to develop system or software specifications.
• Monitors and Mmaintains assigned infrastructure components for latest versions and , performs maintenance and; monitor and perform health checks, if required..
• Performs second level support of issues in the infrastructure environment by leveraging existing knowledge or support from vendors. This may include off hours support when needed.

Level III (may be required to perform Level II duties)

• Leads assigned areas of the IT Systems Infrastructure as well as junior engineers. Provides cross training and offers expert advice. Manages and develops infrastructure documentation..
• Reviews and designs systems that , which will support the infrastructure and business applications while providing as much up time as possible.
• Maintains and monitors various infrastructure components for latest versions, maintenance; monitor and performs health checks and maintenance, which may require after hours or weekend duties..
• Mentors junior members of the team and while developing rapport, respect, and effective communication with all those interacted with, including IT and business owners..
• Leads and manages projects through to completion while insuring minimal impact to the business and ensure that various requirements and defined expectations are met.
• Evaluates solutions to meet the needs of the Infrastructureinfrastructure needs and makes recommendations to management for future strategies and tools to accomplish this.
• Performs third level, expert support of issues in the infrastructure environment leveraging existing knowledge or support from vendors. This may include off hours support when needed.

Core / Critical Competencies

Demonstrates a Commitment to Services Excellence through , Trustworthiness and Integrity

• Acts within and upholds the SCI Code of Conduct and Dignity Promise Standards and while demonstratinges corporate values.
• Is trusted by others; keeps commitments to others.

Promote Innovation

• Comes up with new ways to look at problems and processes in their work.

Achieve Results

• Works productively with minimal supervision; achieves work objectives in a timely manner.
• Works to resolve routine problems promptly and effectively.

Display Adaptability

• Is open to new and different ways to accomplish work.
• Responds positively and productively to new initiatives or changes in priorities.

Communicate Effectively

• Conveys facts and information clearly in written and spoken communications.
• Shares viewpoints and information openly and listens attentively to others’ ideas and suggestions.
• Communicates in a timely and effective manner with their manager.

Collaborate with Others

• Proactively contributes to group objectives; volunteers to help others as needed.
• Welcomes ideas and input from others.

Build Productive Relationships (Internal / External)

• Relates to others in an open and helpful manner; consistently treats others with respect.
• Maintains composure in challenging situations.

EDUCATION/EXPERIENCE/MINIMUM Requirements

Education:

• Bachelor degree in Computer Science, Information Systems or equivalent technical training is preferred. Commiserate experience may be substituted.

Experience:

• Level I: Typically requires a minimum of 32 years of directly related experience as a systems engineer using various infrastructure components such as Exchange and Active Directory.
• Level II: Typically requires a minimum of 5 years of directly related experience as a systems engineer using various infrastructure components such as Exchange and Active Directory.
• Level III: Typically requires a minimum of 107 years of directly related experience as a systems engineer using various infrastructure components such as Microsoft Exchange, and Active Directory, SMTP relay appliances like Barracuda, email spam filtering technologies, like Cisco IronPort or Proofpoint, and other applications listed below. Additional experience as a team lead, supervisor, or project manager in an enterprise environment requiredis preferred.

Certification:

• Microsoft cCertifications are a plus – current certifications in some relevant areas of the job as described in the requirements section preferred.

Knowledge, Skills & Abilities:

• Ability to troubleshoot a variety of technical problems and own issues through resolution while sometimes needing to engage others for assistance.s.
• Knowledge commensurate with experience level of the following programs/systems:

• • Enterprise email environment solutions:
    • Microsoft Exchange 2016/2019 and/or Exchange Online is a must
    • Microsoft Outlook and/or Office 365 / Microsoft 365 clients
    • Email spam and anti-virus products, such as Proofpoint (cloud or on-prem)
    • SMTP relay appliances, like Barracuda
    •  
    • Knowledge of email security concepts like DMARC, DKIM, SPF and others
    • Good knowledge of PowerShell scripting preferred
    • Email monitoring and backup solutions
    • Active Directory
    • General knowledge about networking, such as load balancing

• Strong understanding of server and networking fundamentals and concepts.
• Level II & III
•  
• Requires advanced understanding of technical concepts, very strong communication skills both verbal and non-verbal as well as the ability to function as an independent worker.
• Level III
• Thorough understanding of client layer 2 and layer 3 networking as well as various network protocols and the ability to assist and train more junior level team members.
• ShouldMay have acted as a manager, team lead, or project manager for various projects in an enterprise level setting, if possible..

Work Conditions

Work Environment

• Work indoors during all seasons and weather conditions
• Limited amount of local and/or multiple remote location traveling required
• Standard business dress is required.

Work Postures

• Sitting continuously for many hours per day, up to 86 hours per day

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working a number of evenings every month and available for weekend work, if required.
•  

Staffing Request Form

Job Details Summary:

Greets guest and visitors, offering assistance when entering the building, notifies staff members when appointments arrive and escorts guest to appropriate room.

Answers and screen, and routes incoming calls to appropriate staff members.

Maintains guest waiting area, receives incoming packages and mail, maintains organized and current electronic and paper files and records.

Typing and data entry and other admin task given.

Must have general office skills, receptionist or administrative. Customer service. Knowledge of Microsoft Office. Ability to work Mon, Wed, Thurs, Fri, Sat.

LCAT      Integration Engineer, Expert

Location   5500 Armstrong Rd. Detroit, MI

Role      Technical Liaison (PID 1737)

Activities   

Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program as a Technical Liaison in Battle Creek, MI. Facilitate the assessment, alignment and optimization of technical areas to meet OEHRM deployment requirements. Liaison will work directly with local VAMC leads (OI&T, BioMed, Facilities Management, and others) to ensure technical capabilities are in place for the deployment of EHRM.

Requirements   

Minimum qualifications:

•   Minimum of 15 years of experience. An additional 8 years of experience may be substituted for degree requirements

•   Understanding of the engineering and technical concerns related to biomedical and medical devices

•   Understanding of EHR implementation and how it relates to network and information security

•   EHR deployment experience highly preferred

•   Understanding of Network security

•   Microsoft Visio and Project

•   Health IT experience

•   Ability to create strategies and plans for integration of multiple IT systems/subsystems into an operational unit, ensuring full functional and performance capabilities are retained

•   Coordinate with development and user teams to assess risks, goals, and needs and ensure that all are adequately addressed.

•   Experienced in introducing new hardware and software into a new or existing environment while minimizing disruption and mitigating risks.

•   Must be cost conscious as well as address goals

Educational Requirement:

•Bachelor's degree in Computer Science, Engineering, Math or equivalent

Preferred qualifications:

•   VA experience preferred

LCAT      Integration Engineer, Expert

Location   DC Remote

Role      Standards and Compliance Analyst (PID 1755)

Activities   

Draft the interoperability standards strategy, serving as a reference document for the Departments on applicable health IT data standards. Conduct research with standards development and standards setting organizations (SDO and SSOs) to identify applicable standards and the maturity of each. Communicate across the Departments to ensure awareness of standards. Perform analyses to determine the level of adoption of standards as it pertains to the EHR system. Seek opportunities to standardize and improve efficiency of reporting on standards compliance by stakeholders.

Requirements   Basic qualifications:

• 15 years of experience. 8 years of additional relevant experience may be substituted in lieu of degree
• Bachelor’s degree in Computer Science, Engineering, Math, or equivalent

SCI Staffing Request Form

Job Details Summary:

JOB RESPONSIBILITIES

Technical and Compliance
• Resolve internal customer issues via email and phone
• Achieve quality, accuracy and timely delivery of processes
• Ensure the processes are efficient and in compliance by designed controls
• Maintain process workflows and ensure documentation is current
• Operate in accordance with internal and external regulations and procedures
• Use Outlook productivity tools, Excel formulas, pivot tables and charts, SQL database queries, MS Access databases
• Constant focus on process improvement
• Provide status updates regularly

MINIMUM REQUIREMENTS

Education
• High School Diploma or equivalent

Experience
• One (1) year customer service, cash management and banking experience

Knowledge, Skills and Abilities
• Competent knowledge with Microsoft Office: Outlook, Access, Excel, Word, PowerPoint and SQL
• Strong internal and external customer focus
• Strong interpersonal skills, ability to gain confidence and cooperation of others; must be able to interact with individuals of varying levels and abilities
• Strong work ethic with an ability to work in a high volume , fast-paced, frequently changing environment
• Ability to work in teams across international borders
• Innovative, forward-thinking and results driven

WORK CONDITIONS
When considering the work hours associated with this job, the following factors may apply:

Work Environment
• Standard business dress required

Work Postures
• Sitting continuously for many hours per day, up to 6 hours per day
Physical Demands
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours
• Working a number of evenings each month to clear backlog